Shipping Policy
We are committed to providing fast and reliable shipping for all our customers. Please review our shipping policy below for details on processing times, delivery estimates, shipping costs, and other important information.
1. Order Processing Time
- All orders are processed within 1-4 business days.
- Orders will not be processed on weekends or public holidays.
- Once the order is shipped, you will receive a confirmation email with tracking details.
2. Estimated Delivery Time
Delivery time varies depending on the destination country and the shipping method chosen at checkout.
| Destination | Standard Shipping (Days) | Express Shipping (Days) | Shipping Cost |
|---|---|---|---|
| United States | 7-15 days | 5-10 days | Calculated at checkout |
| Canada | 8-18 days | 5-12 days | Calculated at checkout |
| United Kingdom | 7-15 days | 5-10 days | Calculated at checkout |
| Australia | 7-15 days | 5-10 days | Calculated at checkout |
| Europe (Selected Countries) | 8-18 days | 5-12 days | Calculated at checkout |
| Other Countries | 10-20 days | 7-15 days | Calculated at checkout |
Note: Delivery times may vary due to factors such as customs clearance, holidays, or unexpected delays.
3. Shipping Methods & Costs
We offer both Standard Shipping and Express Shipping options:
- Standard Shipping: More economical, but delivery takes slightly longer.
- Express Shipping: Faster delivery with higher priority.
Shipping costs vary based on destination and order weight. The exact shipping fee will be calculated at checkout.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using the following methods:
- Tracking Link: [Insert Tracking Website]
- Carrier Websites: Depending on the shipping provider, you can track your order on their official website.
If you have any issues with tracking, please contact our customer service team for assistance.
5. Customs Duties & Import Taxes
Customs policies vary by country, and some international orders may be subject to import duties or taxes:
- United States, Canada, UK, EU, Australia: Generally, no customs duties for most standard shipments.
- Other countries: Import duties may apply based on local regulations.
💡 Who Pays for Customs Duties?
- If applicable, customers are responsible for any customs fees or import taxes charged by their country.
- If you refuse the package due to customs fees, a refund may not be issued.
6. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or military bases.
- Some remote areas may require additional shipping time.
7. Lost or Delayed Packages
- If your package is delayed beyond the estimated delivery time, please contact us for assistance.
- If your package is lost in transit, we will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the situation.
8. Contact Us
For any shipping-related questions, feel free to reach out to our customer support team at kovacs95904@gmail.com
We appreciate your trust and look forward to delivering your order as quickly as possible! 🚀